Meet our CEO Greg Von Arx
Bachelors of Accounting – University of Wisconsin-Eau Claire CPA (inactive)
Married, three children
Exercise, hockey, golf, fishing, hunting, and work
Wisconsin Association for Home Care (WiAHC) – Board Member
Iowa Center for Home Care (ICHC) – Board Member
Minnesota Home Care Association (MHCA) – Legislative Committee
Living at Home Network – Board Chair
Point Click Care – Home Care Market Advisory Committee
What about this company are you most proud of?
I’m most proud that we take care of so many people and allow them to stay at home. We have at any given time, on any given day, around 4,000-4,500 clients that we take care of. I’m wildly proud of the volume of people we are able to help. I am most proud of our employees and their persistence and passion that allow us to continue to take care of more clients.
Do you have any advice for people starting their career in home health care?
I have a lot of advice for people who are starting in home care but the main piece of advice I would give is if you want to come to work every day and do the same thing, this is not the place for you. Home care is constantly changing, it is a dynamic environment. If you enjoy embracing change, solving problems, solving new issues whether it is new payers, new programs or new rules, Home care is the place for you.
What is the greatest challenge at Recover Health?
The greatest challenge the company faces is finding enough staff to take care of all the demand out there. I always say demand is not our issue. There is a demand for our services. More and more people want to stay at home and understand their options for staying at home. Finding staff in an economy with record low unemployment rates is the biggest challenge for the company.
My personal challenge with the company is to continue to grow personally and understand the role of the CEO. As the size of the company continues to grow, I have to be less hands-on and more of a leader and visionary.
What is most important to you? Our mission, our core values, our vision?
They are all tied together. I think at its core, I would say our mantra as an organization has come to me more clearly over the last months. We have to stay focused on our mission, continue to be passionate about what we do, and always be persistent. If we do that, people will feel like they are part of something greater than themselves. That is the greatest thing we can accomplish as an organization.
What are our priorities for next year?
There are always the foundational things we have to focus on: client satisfaction, clinical outcomes, employee satisfaction and engagement, financial performance. We have to focus on our mission, passion, and persistence and try to create an environment where people are in fact proud of the organization and feel like they are part of something greater than themselves.
What can employees do help drive long-term growth?
We are in the business of people and when people are involved there are a lot of different dynamics. Some of the main things we can do are to give people the benefit of the doubt, assume positive intent, and seek to understand before reacting to things. If we do that and work as a team to solve problems and again seek to understand as opposed to seeking to be understood we can drive long-term success.
What inspires you every day?
Personally, I am inspired by the constant change and the dynamic of the industry. I am also inspired to try to solve the puzzle of homecare and how we can do it efficiently, with outstanding customer satisfaction, exceptional clinical outcomes, and excellent employee engagement. Obviously, this is an area that we will always be focused on but the constant dynamic of trying to solve that puzzle continues to inspire me.
WiAHC 2018 Leadership Award Recipient Recognized
Annual award recognizes extraordinary contributions to home care in Wisconsin
Kimberly, WI – Greg Von Arx of Recover Health was honored with the 2018 Wisconsin Association for Home Health Care’s (WiAHC) Leadership Award at the annual Fall Conference in Middleton, WI on November 8. The award recognizes professionals who make extraordinary contributions to Wisconsin home care and is presented annually to a WiAHC member or partner. Recognizing members or partners allows WiAHC to honor home care professionals and their profession. Candidates for the award are individuals who have demonstrated extraordinary service and contributions to Wisconsin home care.
Von Arx currently serves as the President/CEO of Minnetonka-based Recover Health. Recover Health operations locations in Wisconsin including Baraboo, Eau Claire, Janesville, La Crosse, Madison, Milwaukee and Waupaca. Von Arx has been an active member and leader in the association and Wisconsin’s home care industry for many years. He has served on the WiAHC Board since 2017, is a member of the Membership Committee and has chaired the Legislative Committee since 2016. His passion for advocacy and legislative affairs affecting Wisconsin home care has been instrumental in assisting the association in the hiring of a lobbyist earlier in 2018. With lobbyist representation, WiAHC is now better equipped to advocate for home care agencies and their staff across the state with the goal of improving the care and services they provide.
Below are quotes describing Von Arx from WiAHC members:
“I have worked for Greg for about the last 7 years and I love to see he is being recognized by WiAHC as a Leader, because that’s exactly what he is. He has a warm, fun-loving attitude with an amazing vision in regard to what home care is and should be and it comes down to our mission at our agency of creating relationships that make a meaningful difference in peoples’ lives.”
“Greg is a persistent, hardworking entrepreneur who shares a sense of purpose with all he interacts with”
“Greg is always encouraging others to get involved within the community to build more relationships and continue our mission outside of our organization. I respect that greatly, as building relationships and making a difference in others’ lives should not end when you leave your place of work – it is a way of life.”
To learn more about the Wisconsin Association for Home Health Care, visit www.wiahc.org.
This press release was written by the WiAHC.
Join us in congratulating the 3rd quarter ICARE winners!!
Join us in congratulating the 2nd quarter ICARE winners!!
We love to engage with our home health care clients and fellow team members by having some fun and good laugh’s.
We just participated in our 2nd Annual Sunglasses Day and made great memories. We are proud to announce the following winners were selected in the drawing:
Gayle W. – Fergus Falls
Angela S. – Council Bluffs
Danielle Y. – St. Cloud
Thank you to everyone that participated!
Hello, nurses (and more specifically, nurses who love kids and are looking for a job in the Mankato area). If your dream job is to work with pediatric patients in an intensive care setting, this would be a great investment in your experience. Creating the ICU level of care in the home environment while focusing on one patient, with outstanding training and support, will be the recipe for your success.
Our greatest teachers are our clients and their families. Each journey tells a story…. here is one of them.
A bit of a backstory from their perspective:
A little about our family:
I’m Brittany, Lucy’s mom. My husband, Lance, and I live a few minutes from MSU and Lucy is our only child. We are both funeral directors, (…but definitely, don’t live up to the stereotype). I love cooking, gardening, reading, sitting on my porch with a cup of really good coffee, and turning everything into a to-do list. Lance is a type one diabetic and former world traveler with a passion for good food (or fast food, he’s not that picky), watching movies in his man cave, and seasonal candles from Pier 1. He refuses to cancel cable because he’d miss out on the Nightly News, Wheel of Fortune, and the Today Show.
A big thank you to all of our 1st Quarter 2018 ICARE winners!
You have shown that you make it a priority to live the ICARE spirit every day and we appreciate all that you do to make a difference in the lives of our home health care clients!
Our clients are at the center of everything we do. We love taking the time to get to know all about them. It helps us provide better home health care and live our mission to create meaningful relationships.
Our clients love spending time with their families. They are always happy to share stories about their children, grandchildren, siblings, and parents.
Their hobbies help to make them unique. Their enjoyment of everything from tennis to audiobooks and soap operas to puzzles inspire us to help them keep doing the things they love.
We always enjoy hearing about our client’s favorite sports teams, from the Nebraska Huskers to the Green Bay Packers to the Minnesota Vikings. We cheer alongside them each season and have many friendly rivalries across our Midwest locations.
Thank you to our clients who choose to make us part of their lives and healthcare journey.