We would like to congratulate Shelley Colvin, a Home Health Aide from Council Bluffs, as the 2018 Annual ICARE Excellence Award Winner. Shelley is a marvelous asset to the Recover Health team. She always shows great respect to our clients and proves to be a wonderful mentor to new HHAs by sharing her vast knowledge through training. In the almost five years that Shelly has worked with Recover Health, she has shown that she is dependable, kind, passionate, always willing to help out, and committed to the well-being of our clients. Shelly strives to make a meaningful difference in every interaction and is an all-around perfect example of what ICARE and Recover Health stand for.
Meet our CEO Greg Von Arx
Bachelors of Accounting – University of Wisconsin-Eau Claire CPA (inactive)
Married, three children
Exercise, hockey, golf, fishing, hunting, and work
Wisconsin Association for Home Care (WiAHC) – Board Member
Iowa Center for Home Care (ICHC) – Board Member
Minnesota Home Care Association (MHCA) – Legislative Committee
Living at Home Network – Board Chair
Point Click Care – Home Care Market Advisory Committee
What about this company are you most proud of?
I’m most proud that we take care of so many people and allow them to stay at home. We have at any given time, on any given day, around 4,000-4,500 clients that we take care of. I’m wildly proud of the volume of people we are able to help. I am most proud of our employees and their persistence and passion that allow us to continue to take care of more clients.
Do you have any advice for people starting their career in home health care?
I have a lot of advice for people who are starting in home care but the main piece of advice I would give is if you want to come to work every day and do the same thing, this is not the place for you. Home care is constantly changing, it is a dynamic environment. If you enjoy embracing change, solving problems, solving new issues whether it is new payers, new programs or new rules, Home care is the place for you.
What is the greatest challenge at Recover Health?
The greatest challenge the company faces is finding enough staff to take care of all the demand out there. I always say demand is not our issue. There is a demand for our services. More and more people want to stay at home and understand their options for staying at home. Finding staff in an economy with record low unemployment rates is the biggest challenge for the company.
My personal challenge with the company is to continue to grow personally and understand the role of the CEO. As the size of the company continues to grow, I have to be less hands-on and more of a leader and visionary.
What is most important to you? Our mission, our core values, our vision?
They are all tied together. I think at its core, I would say our mantra as an organization has come to me more clearly over the last months. We have to stay focused on our mission, continue to be passionate about what we do, and always be persistent. If we do that, people will feel like they are part of something greater than themselves. That is the greatest thing we can accomplish as an organization.
What are our priorities for next year?
There are always the foundational things we have to focus on: client satisfaction, clinical outcomes, employee satisfaction and engagement, financial performance. We have to focus on our mission, passion, and persistence and try to create an environment where people are in fact proud of the organization and feel like they are part of something greater than themselves.
What can employees do help drive long-term growth?
We are in the business of people and when people are involved there are a lot of different dynamics. Some of the main things we can do are to give people the benefit of the doubt, assume positive intent, and seek to understand before reacting to things. If we do that and work as a team to solve problems and again seek to understand as opposed to seeking to be understood we can drive long-term success.
What inspires you every day?
Personally, I am inspired by the constant change and the dynamic of the industry. I am also inspired to try to solve the puzzle of homecare and how we can do it efficiently, with outstanding customer satisfaction, exceptional clinical outcomes, and excellent employee engagement. Obviously, this is an area that we will always be focused on but the constant dynamic of trying to solve that puzzle continues to inspire me.
WiAHC 2018 Leadership Award Recipient Recognized
Annual award recognizes extraordinary contributions to home care in Wisconsin
Kimberly, WI – Greg Von Arx of Recover Health was honored with the 2018 Wisconsin Association for Home Health Care’s (WiAHC) Leadership Award at the annual Fall Conference in Middleton, WI on November 8. The award recognizes professionals who make extraordinary contributions to Wisconsin home care and is presented annually to a WiAHC member or partner. Recognizing members or partners allows WiAHC to honor home care professionals and their profession. Candidates for the award are individuals who have demonstrated extraordinary service and contributions to Wisconsin home care.
Von Arx currently serves as the President/CEO of Minnetonka-based Recover Health. Recover Health operations locations in Wisconsin including Baraboo, Eau Claire, Janesville, La Crosse, Madison, Milwaukee and Waupaca. Von Arx has been an active member and leader in the association and Wisconsin’s home care industry for many years. He has served on the WiAHC Board since 2017, is a member of the Membership Committee and has chaired the Legislative Committee since 2016. His passion for advocacy and legislative affairs affecting Wisconsin home care has been instrumental in assisting the association in the hiring of a lobbyist earlier in 2018. With lobbyist representation, WiAHC is now better equipped to advocate for home care agencies and their staff across the state with the goal of improving the care and services they provide.
Below are quotes describing Von Arx from WiAHC members:
“I have worked for Greg for about the last 7 years and I love to see he is being recognized by WiAHC as a Leader, because that’s exactly what he is. He has a warm, fun-loving attitude with an amazing vision in regard to what home care is and should be and it comes down to our mission at our agency of creating relationships that make a meaningful difference in peoples’ lives.”
“Greg is a persistent, hardworking entrepreneur who shares a sense of purpose with all he interacts with”
“Greg is always encouraging others to get involved within the community to build more relationships and continue our mission outside of our organization. I respect that greatly, as building relationships and making a difference in others’ lives should not end when you leave your place of work – it is a way of life.”
To learn more about the Wisconsin Association for Home Health Care, visit www.wiahc.org.
This press release was written by the WiAHC.
Join us in congratulating the 3rd quarter ICARE winners!!
A big THANK YOU to everyone who participated!
Our team has had a great time taking Flat Greg on their vacations and stay-cations this summer!
Congratulations to our six weekly winners:
Beckie Colbaugh, Amanda Shrestha, Cathy Steward, Jennifer Miller, Crystal Smith, and Elizabeth Miller.
Our grand prize winner is:
DANIELLE GHOST! CONGRATS, DANIELLE! THANK YOU FOR PARTICIPATING
Join Recover Health for Music and Movement on Wednesday, August 15 from 12:10-2:30 pm.
We will be presenting tips to reduce falls in your home. This presentation will start at 1:40 at the Our Savior Lutheran Church located in Excelsior MN.
Join us in congratulating the 2nd quarter ICARE winners!!
A big thank you to all of our 1st Quarter 2018 ICARE winners!
You have shown that you make it a priority to live the ICARE spirit every day and we appreciate all that you do to make a difference in the lives of our home health care clients!